Over 3,000+ Accepted Partner Practices
Partner FAQ
Join our network of forward thinking practices.
If you have any other questions, please contact us!
MediWallet offers your customers an alternative way to pay. The customer will be able to choose their repayment term, based on the product options they qualify for (MediWalletzero or MediWallet). The customer applies directly with us, we take the risk, while you focus on giving the best care.
We pay you upfront and collect directly from the customer – this will increase your cash flow.
There are no upfront or monthly fees, we only charge you on a transaction basis. The fee will be agreed to in the Merchant Agreement.
If you have further questions, please contact us!
If you are ready to join us as a partner, click here to sign up.
To sign up, please complete the online sign up form. You can click here.
We require a few details about your practice and some regulatory documents.
One of our consultants will then send you an electronic Service Level Agreement, as well as provide a marketing pack and training. If all required information is provided, your practice will have access to our network within 48 hours.
There are no upfront or monthly fees, we only charge you a risk fee (settlement discount) per transaction. The fee will be agreed to in the Merchant Agreement.
The only time the front desk is involved is when it comes to processing a transaction or pointing the customer in the right direction to apply for an account. We take care of the rest.
Once you are signed up, you will gain access to the MediWallet portal - this is where you trigger and verify transactions. Payments are made to practices on Fridays.
That is our problem - we take care of the risk while you focus on giving the best care and service. You get paid upfront, less the MediWallet fee.
There is no contract term - we want to work with you to grow your business and be a value-add for you and your customers.
There is no minimum or maximum - the facility approved for the customer is based on affordability.
We will supply you with a marketing and a training session(s). We want you to feel comfortable and confident when offering MediWallet.
If the customer needs any assistance, or has any questions, we have a dedicated call centre ready to assist the customer with anything they may need.